^{VNC support}

 VNC will allow support staff to view your monitor temporarily

click here to install Bias VNC support

You may get security warnings:

select 'Run' for any warnings and you will see the setup progress indicator below which will
pause to install a Vista compatible driver, press 'install this driver software anyway'

When you see this screen, click on the name of the person you are talking to for remote assistance.

For any help, please call 02 8399 1122